REASON of the function
Responsible for complete order management at the parts department level. Support the warehouse when required.
RESPONSIBILITIES
- Respond to customer calls and requests for parts;
- Represent the Enviroair parts department to local customers;
- Become familiar with Enviroair products through the training sessions provided;
- Prepare and follow up on bids and related documents;
- Contact suppliers when necessary for parts prices and availability;
- Route invoices to accounting;
- Update files and information in our computer system, make arrangements with carriers, deliver important documents and ensure that each sale is invoiced;
- Other related tasks
REQUIREMENTS
High school diploma
HVAC experience an asset
SKILLS
Bilingual, French and English (spoken and written)
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Visio an asset)
Experience with the P-21 system an asset
INTERPERSONAL SKILLS
- Attention to detail and excellent organizational skills
- Excellent interpersonal and communication skills
- Excellent customer service skills and a strong interest in sales
- Long autonomy
- Rigor and resourcefulness
- Patience and attention to detail
CONDITIONS OF USE
- Full-time (weekdays)
- 37.5 hours per week
- Flexible hours between 7 a.m. and 5 p.m.
- Possibility of teleworking
- Medical and dental insurance
- RRSP and DPSP plans