Department: After-sales service Immediate supervisor: Director of after-sales service
Composed of a dynamic and passionate team, we are a growing Canadian company. We are currently looking for a Refrigeration Technician. By joining our team, you will evolve in an environment that is as professional as friendly, driven by a strong team spirit.
Reporting to the director of after-sales service, your mission will be to carry out start-ups and technical support required to serve our customers.
Perform scheduled start-ups of HVAC systems as requested by suppliers.
Perform start-up of a complete VRF system.
Act as technical support on construction sites when problems arise with installed systems.
Provide technical support by telephone during the start-up, operation, and maintenance of systems.
Prepare and give technical training on products to our customers and employees, on site or in the room.
Participate, develop, and deliver technical trainings for customers and employees on products.
Conduct site visits during meetings scheduled for or by conducting parties.
Follow up with technical reports.
Journeyman competency certificate or equivalent (refrigeration apprentice welcomed).
3 to 5 years of experience in technical support.
Excellent knowledge of ventilation, air conditioning, and heating systems.
Possession of a valid driver’s license and passport with no mandatory travel restrictions.
Bilingual, excellent command of French and English (oral and written).
Autonomous and dependable
Ability to work in a team and communicate effectively
Excellent organizational skills
Ability to manage frequent interruptions caused by requests from internal and external clients.
Excellent customer service skills
TERM OF EMPLOYMENT
Full time (weekdays)
37.5 hours per week
Flexible work hours between 7 a.m. to 6 p.m. to facilitate work-life balance
Gym onsite (showers and towels available)
Insurance: Full medical and dental
Group RRSP plan with employer contribution
Hourly salary between 20.60 $ and 50.00 $, depending on experience
We invite interested candidates to send their resume as soon as possible to email@example.com or to use the link directly on the website at the bottom of the page.