Department: After-sales service
Immediate supervisor: Director of after-sales service
DESCRIPTION
Composed of a dynamic and passionate team, we are a growing Canadian company. We are currently looking for a Refrigeration Technician. By joining our team, you will evolve in an environment that is as professional as friendly, driven by a strong team spirit.
Reporting to the director of after-sales service, your mission will be to carry out start-ups and technical support required to serve our customers.
RESPONSIBILITIES
- Perform scheduled start-ups of HVAC systems as requested by suppliers.
- Perform start-up of a complete VRF system.
- Act as technical support on construction sites when problems arise with installed systems.
- Provide technical support by telephone during the start-up, operation, and maintenance of systems.
- Prepare and give technical training on products to our customers and employees, on site or in the room.
- Participate, develop, and deliver technical trainings for customers and employees on products.
- Conduct site visits during meetings scheduled for or by conducting parties.
- Follow up with technical reports.
REQUIREMENTS
- Journeyman competency certificate or equivalent (refrigeration apprentice welcomed).
- 3 to 5 years of experience in technical support.
- Excellent knowledge of ventilation, air conditioning, and heating systems.
- Possession of a valid driver’s license and passport with no mandatory travel restrictions.
- Bilingual, excellent command of French and English (oral and written).
PEOPLE SKILLS
- Autonomous and dependable
- Ability to work in a team and communicate effectively
- Excellent organizational skills
- Ability to manage frequent interruptions caused by requests from internal and external clients.
- Responsible
- Excellent customer service skills
TERM OF EMPLOYMENT
- Full time (weekdays)
- 37.5 hours per week
- Flexible work hours between 7 a.m. to 6 p.m. to facilitate work-life balance
- Gym onsite (showers and towels available)
- Insurance: Full medical and dental
- Group RRSP plan with employer contribution
- Continuing education
- Hourly salary between 20.60 $ and 50.00 $, depending on experience
We invite interested candidates to send their resume as soon as possible to rh@enviroair.ca or to use the link directly on the website at the bottom of the page.
